Douglas Enrollment Center

Douglas, AZ, US

Everything you need to know to get a Global Entry interview at Douglas Enrollment Center (even when there are no appointments available).

Booking a Global Entry interview at Douglas Enrollment Center

1. Apply for Global Entry

To enroll in the Global Entry program, start by submitting your application through the official DHS Trusted Traveler Programs website . As part of the process, you'll need to complete a background questionnaire and pay a $120 non-refundable fee for a 5-year membership.

💳 Tip: You may be able to get the $120 Global Entry fee reimbursed if you use one of several travel credit cards that offer this benefit.

2. Wait for conditional approval

Once you submit your Global Entry application, the next step is to wait for conditional approval. This means you've been pre-approved for the Global Entry program, but you must still complete an in-person interview to finalize your enrollment.

The conditional approval timeline varies — it can take as little as 24 hours or up to several months, depending on factors like application volume and the results of your background check.

3. Schedule your interview

Congratulations! You've received conditional approval for Global Entry. Your next step is to schedule an interview at Douglas Enrollment Center to complete the application process.

To book your Global Entry interview:

  1. Click the button below to open the official DHS Trusted Traveler Program website.
  2. Scroll down to your state (AK – Alaska).
  3. Select Anchorage Enrollment Center from the list.
  4. Click "Choose This Location" to view available interview times.

💡 Tip: If you see a message that says "No appointments available for this location," don't worry. This simply means that all current slots are booked — the center is still open and conducting interviews. Keep checking back for new openings!

4. Skip the interview wait time

If the Anchorage Enrollment Center is showing "No appointments available for this location" or the next available Global Entry interview is months away, you're not alone.

So, what can you do?

Global Entry interview slots are frequently cancelled, rescheduled, or added, often without notice. By actively monitoring these changes, you can snag an earlier appointment that fits your schedule — but you have to act fast.

That's where Get Global Entry Appointment comes in. We continuously track interview availability at the Anchorage Enrollment Center and send you an instant SMS alert the moment a new appointment opens up. This allows you to skip the wait and schedule your interview as soon as this week.

Douglas Enrollment Center Details

1 Pan American Aveue (Cargo Facility) Douglas, AZ 85607 US

Phone: 520-364-8486

Directions: Starting on November 06, 2023, The Douglas Global Enrollment Center new hours of operation will be Wednesday through Saturday from 9am to 5pm (ARIZONA/MST). Closed on Federal Holidays. WALKINS AVAILABLE during business hours. Enter the CBP Commercial Facility located on 1st and Pan American Avenue. Approach the Security Guard at the entry gate. DO NOT USE GPS. GPS may direct you into Mexico. Please view the attached map with correct route to the Douglas Enrollment Center. From Pan American Avenue turn left on 3rd Street. Turn right on H Avenue. Turn right on 1st Street. The gated Commercial Facility will be on the left immediately following the intersection of 1st Street and Customs Avenue.

More Info: Report to Office #1304, located adjacent of the Commercial Processing Office. All Interviews are conducted in person. If you are not going to make it for your appointment. Please call or log into your account to reschedule.

What to bring

Remember to bring these required documents to your Global Entry interview at the Douglas Enrollment Center:

  • Valid Passport: A current passport is mandatory for identity and citizenship verification.
  • Government-Issued Photo ID: Bring an additional form of identification, such as a driver's license or state-issued ID card.
  • Proof of Current Residence: Acceptable documents include a utility bill, lease agreement, or mortgage statement with your name and address.
  • Permanent Resident Card (if applicable): Green Card holders must present their Permanent Resident Card.
  • Global Entry Conditional Approval Letter: Print and bring the official conditional approval letter from your Global Entry application.

Interview tips

Once you’ve scheduled your Global Entry interview at Douglas Enrollment Center, use these tips to make the process smooth, stress-free, and successful:

  • Arrive Early: Get to the interview location at least 15 minutes ahead of your scheduled time to clear security without stress.
  • Dress Professionally: Wear appropriate, business-casual attire to reflect the seriousness of this government interview.
  • Know Your Travel History: Be ready to discuss your international travel background and answer questions clearly.
  • Be Honest and Direct: Answer all interview questions truthfully and without hesitation.
  • Have Personal Info Ready: Bring your current address, employment details, and identification documents.
  • Prepare for Biometrics: Expect to have your photo taken and fingerprints scanned during the appointment.

Ready to book your appointment?

Get 30 days of SMS alerts for open interview appointments at up to 3 locations of your choice.

Get SMS Alerts