Everything you need to know to get a Global Entry interview at Charlotte-Douglas International Airport (even when there are no appointments available).
To enroll in the Global Entry program, start by submitting your application through the official DHS Trusted Traveler Programs website . As part of the process, you'll need to complete a background questionnaire and pay a $120 non-refundable fee for a 5-year membership.
đź’ł Tip: You may be able to get the $120 Global Entry fee reimbursed if you use one of several travel credit cards that offer this benefit.
Once you submit your Global Entry application, the next step is to wait for conditional approval. This means you've been pre-approved for the Global Entry program, but you must still complete an in-person interview to finalize your enrollment.
The conditional approval timeline varies — it can take as little as 24 hours or up to several months, depending on factors like application volume and the results of your background check.
Congratulations! You've received conditional approval for Global Entry. Your next step is to schedule an interview at Charlotte-Douglas International Airport to complete the application process.
To book your Global Entry interview:
💡 Tip: If you see a message that says "No appointments available for this location," don't worry. This simply means that all current slots are booked — the center is still open and conducting interviews. Keep checking back for new openings!
If the Anchorage Enrollment Center is showing "No appointments available for this location" or the next available Global Entry interview is months away, you're not alone.
So, what can you do?
Global Entry interview slots are frequently cancelled, rescheduled, or added, often without notice. By actively monitoring these changes, you can snag an earlier appointment that fits your schedule — but you have to act fast.
That's where Get Global Entry Appointment comes in. We continuously track interview availability at the Anchorage Enrollment Center and send you an instant SMS alert the moment a new appointment opens up. This allows you to skip the wait and schedule your interview as soon as this week.
Charlotte-Douglas International Airport 5501 Josh Birmingham Parkway Charlotte, NC 28208 US
Phone: 980-235-1622
Directions: The Charlotte CBP Global Entry Enrollment Center is in the International Arrivals Area, on the lower level; the closest parking is the hourly parking deck. Upon entering the terminal, via the Skywalk from the fifth floor of the hourly parking deck, go down two levels for Arrivals. Look for the “Snap food on the go” vending machines at the end of the hallway. Once there, head to the right where you will see a sign for “Bag Claims E.” Continue to walk straight until you see the large sign that says “All Arriving International Flights.” Turn left and proceed down the hallway that says, “Arriving International Flights DO NOT ENTER.” At the end of the hallway, before the double doors, there will be a freestanding Global Entry sign pointing toward the office on the right. NOTE: Charlotte Douglas Airport is currently under construction; if you have been to the enrollment center in the past, things are drastically different. Please excuse the appearance on your walk to the office.
More Info: Please visit the airport’s website at www.cltairport.com for detailed parking information; the closest parking is the Hourly lot as it is directly across from the building. NOTE: The Charlotte CBP Global Entry Enrollment Center does not validate parking. Masks are optional. Passport and Driver's License/ Proof of Residency are required.
Remember to bring these required documents to your Global Entry interview at the Charlotte-Douglas International Airport:
Once you’ve scheduled your Global Entry interview at Charlotte-Douglas International Airport, use these tips to make the process smooth, stress-free, and successful:
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